Turnaround Times . . .
In most cases, approved orders will be dispatched as soon as possible, which is often the same day. However, we are under deadlines with our courier for booking pick ups for dispatch.
Our normal process is that property brochure orders received before 12 noon will be dispatched the same day, orders approved after 12 noon will be dispatched the next day.
IF YOUR BROCHURES ARE URGENT, you need them dispatched that same day and it is after 12 noon; please use our online chat to speak directly with our production team who will expedite your order.
In extreme cases we can dispatch property brochures up until 5.00pm each evening by express post. Additional dispatch charges may apply for express post.
Weekly magazines will require a 12 noon approval to be dispatched the same day. Fortnightly and monthly magazines are dispatched the next day.
Courier Services . . .
Our preferred courier is TNT Express and Australia Post. Our couriers have been selected as they offer an overnight delivery service, and their delivery has proven reliable and cost effective. We do everything possible to ensure your deliveries will arrive on time, but we have no control over the items to be delivered, once it has left our warehouse. If your goods have not arrived, let us know straight away so we can assist to chase it up for you.